| TERMS OF BUSINESS
1. PRICES All prices include V.A.T. where applicable, and are
correct at time of posting but are subject to changes without notice.
Specifications could also be changed without notice. The prices posted on
the internet are deem to be current to and including the date posted at the
bottom of each page.
2. GUARANTEE Products are Guaranteed from date of supply for
a minimum period of 90 days and up to 2 years dependent on product. Goods
must be used in accordance with instructions and not misused. If in doubt
about Guarantees please ask. Original Guarantees by manufacturer will be
provided if supplied.
3. WRONG ORDERS Wrongly ordered products would be charged
a 30% for restocking and handling charges. Unsuitable items ordered in good
faith can be returned in perfect condition within 7 days for exchange or
money back less any post and packing charges. Our experts are available to
match a product for your needs using all the information available from yourself.
DTVS will take no responsibility for unsuitably ordered items. Camera/Camcorder
batteries should be checked immediately for correct fitting before charging.
a charged battery will deem to have been used forfeiting all money back
guarantees after 7 days unless proved to be defective.
4. SHORTAGE, DAMAGE, NONE DELIVERY Any shortages must be notified
to us within 3 working days of receipt of item. Damages should be notified
to carrier immediately and to ourselves. None delivery must not be reported
until 4 working days. Most items are sent by Royal Mail or Parcel Force.
5. PAYMENT Goods will not pass to the purchaser until full
payment is received. Cheques of £50 or over will be cleared before dispatch
of goods. You can order using Credit/Debt cards by phone/fax or mail using
MOST major Cards. Switch card preferred.
6. POST AND PACKING Charges for post and packing are included
or FREE on all items posted on the Internet. Delivery is usually next day
by first class post up to 1kgm. Heavy items 3 days Parcel Force.
8. CREDIT CARDS Credit card orders can be taken by Phone or
Fax. Most major Credit or Debt cards accepted. Cheques, Postal Orders, Money
Orders, Giro, or Trans Cash by mail please. Cash/Cards only on calling
customers.
9. GOODS Out of stock items will be dispatched as soon as
stock becomes available. Notification will be sent of any delays. It's best
to check first by email or phone if in doubt.
10. FAULTY GOODS
Authorization must be obtained from DTVS before return of goods. Items
must be well packed with all original boxes, instruction etc. DTVS reserve
the right to refuse exchange where items are broken or missing or used against
makers instructions. It's up to the customer to ensure items purchased are
correct for the intended use; damage caused by incorrect uses cannot be rectified
by DTVS. Returned items found NOT to be faulty may incur a testing fee of
£5.00 per product, any cost of return postage in these cases MUST be
met by the purchaser, Remember faulty items are very rare due to our special
quality control. Always check and expect problems with your own battery/charger
rather than the goods supplied. DTVS check out all chargers and most batteries
prior to shipment. Other items undergo a batch testing on every shipment.
These terms do not effect your consumer rights. Thank you for taking the time to read these terms. |
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Phone order by debt card, order Sundays using FAX on 01254 705287